Super friendly, personable staff
8v Verizon Wireless workers are very disinterested in helping you with any problems that measures in themselves instead they only want to sell you their merchandise and have an attitude when you don't want to buy
I went in the store to sign up for new sevice and to purchase a new phone. Darius was super friendly and helpful. He really took his time and set up my new phone and transferred all my data from my old phone. When everything was said and done, I left with a new Samsung Galaxy S8+, a new Samsung tablet (free), an otter box and screen protector for the S8+, and a wireless charger. Darius hooked me up and saved me a lot of money in the process. The only con I have is that this is a really busy store and seemed to be short staffed. I had to wait a few minutes to get waited on. Darius apologized for the wait and thanked me for being patient.
I understand the employees have a job to do and pushing accessories is a requirement. But, when they begin to treat me like I'm rude after I politely told them I wasn't interested atleast 15 times, on spending an additional $199 on accessories after I just spent $1200 on the IPhone 6s Plus. I will NEVER go to that location ever again. Plus they sold my grandpa a basic flip phone for $500, just because he's an old man who doesn't understand technology. Shame on them. Take your business to the Verizon in the Columns.
Nathaniel has been the absolute best with every phone for each family member. We all feel completely taken care of after every visit.
Verizon Authorized Retailer Victra is a US Store based in Jackson, Tennessee. Verizon Authorized Retailer Victra is located at 1314 S Highland Ave, Jackson, TN 38301, USA.
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