The showerhead was awesome!!! :)The check in/out employees were awesome!!! :)
I drove 6 hours to get to this particular hotel. Had my reservation info and license. I was told by 2 staff that I could not check unless I had the credit card used for reservation nor could I use my personal debit card. In all the 5+ years I’ve worked traveling I have never needed a company credit card. So then I had to drive 6 hours back home. Which they basically just said oh well.
I will specifically asked my company to never schedule me in this hotel again!!!!
Housekeeping arrived before checkout time, good thing because there was only 1 towel in our double room so I had been waiting to shower. It only took about two minutes to get the 3 of them to understand that I needed a towel, not sure if they really didn't understand or just didn't want to spare the extra towel. We were out by 11:30am but we're asked 3 times within that half hour if we were staying. On the plus side the front desk staff was polite and breakfast was better than expected.
The pancake machine and its final product were cool.
The Buffet was lacking!!! We were there promptly at 6am on a Thursday. The gravy was cold, no eggs, although it was in the menu, only had apples, didn't see milk for the cereal, no lids for the coffee AND you had to eat in the buffet room.
The room was clean, but is in need of some TLC. The price was reasonable.
Had a reservation here for my work. My work takes care of all my lodging. I have NEVER had an issue when checking into a hotel with nothing but my license, all my rooms are paid through my corporate office. And I travel 3-5 days a week so that’s a lot of hotels.
This was my second time staying in this hotel, and actually got the same room! I like that Red Roof allows ferrets, and this particular hotel has linoleum floors, which is much easier to keep clean in case of accidents. However, both times I have had issues with dust/ lint. It seems like the dryers don't pull all of it out of the sheets, which is a bit awkward. And perhaps because there's no carpet, any lint on the floor WILL find your feet. If you have slippers or socks though, it's fine. Everything else about this location is stellar though! I love that they have eco-friendly options. Good breakfast, service, and price point!
I've stayed at better Red Roofs. The floors looked unmopped, toilet seat was pee stained, pillows seemed old and the beds were very basic. I would says it's what you get for the price. I doubt I would stay at this location again. Recent Red Roofs have been much better. Update! Don't break your neck going into the ice/vending area on the 1st floor, there's a step up and it's not marked nor is there a sign.
Red Roof Inn Suites Jackson Tn is a US Lodging based in Jackson, Tennessee. Red Roof Inn Suites Jackson Tn is located at 2262 N Highland Ave, Jackson, TN 38305, USA.
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