The manager and his staff were superior and made myself and Florida Evacuees at home. That Tennessee Southern Hospitality was on full force. The Bistro restaurant within the hotel was outstanding including wait staff Keya and her manager, Mr. Michael Gonzalez. The front desk was informative and thoughtful. Made my and my fellow Evacuees time waiting for Hurricane Irma to recede pleasant and comfortable. I plan to travel back to Jackson, Tennessee for my own personal enjoyment. As many know, it not what people say or how they treat you but how they "make you feel" - this is what you never forget. And the Courtyard by Marriott hotel in Jackson, Tennessee and its staff will always be remembered. This comment is from a man who frequently travels America and the world. Regards, Dr. Bill Hughes
If you've ever stayed at a Marriott Courtyard you can expect the same experience here. Friendly staff, clean room, and super comfortable bed. The only gripe about my stay is that the TV has special software that forces the volume from 0 to 3 to 8 (or louder). No in between. It's very quiet or too loud. Everything else was great.
Never write reviews but feel compelled to do one. Room size for us and our 2 teens... amazing. Requested when booking extra towels, extra pillows and a cot because there are 4 of us. When we arrived we were told there was not a cot placed but they would get us one. We had to go downstairs and ask for supplies because room only had 2 towels and 3/4 of a roll of TP. We only had 5 pillows in the whole room. No extra toiletries in room. Water is luke warm at best. Guests in my elevator r inquiring with each other about it. My whole family cannot shower. For the price....very disappointed. I thought courtyard Marriott was supposed to be nice....we had never stayed in one before. Will steer clear in the future. Front desk people are very kind and said they will discount the room and helped us when we needed items.
My sister stayed here while visiting us. We joined her for an impromptu picnic on the back patio one evening. The hotel was very clean, the staff was kind and helpful. My sister loved her room and said it was quite comfortable. Based on our limited experience, we'll certainly recommend to other friends or family when staying in Jackson!
Hosted a huge high school football program that was very loud. This is the second time in a row I've had Courtyards heavily filled with large groups of disruptive young people. Starting to wonder if the Courtyard chain is courting them.
Courtyard By Marriott Jackson is a US Lodging based in Jackson, Tennessee. Courtyard By Marriott Jackson is located at 200 Campbell Oaks Dr, Jackson, TN 38305, USA.
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