Husband ordered a week before Valentines Day and I never got the delivery. When I called, the lady asked if I wanted to come pick up my order. My husband paid $14 extra to have it delivered. She also asked if they could deliver it next day. I felt like that defeated the purpose. We will never again rely on Edible Arrangements for our special occasion.
I was told that my delivery would arrive around 3pm. I called again around 3:30 and still no delivery. I called again around 5:40 and still no delivery. Maybe pick up would be better for this location. I live in Texas so pick up is not an option.
Don't expect your arrangement to arrive before the business closes. Second year in a row that delivery was hours after guaranteed. Last year that I will use Edible Arrangements.
I placed an order before valentine's day and they ask me when I would like for it to be delivered in said before 11:30-12:00 noon and the lady said no problem well they finally got it there after 4:30 pm and the girl I sent them to had to wait for them to get there after they called her and said she would have to come pick it up ..... ruin the surprise..... she finally had to wait on them after she got off work to come and deliver them over four and a half hours late then I sat on hold for 20 min to speak to the manager and still didn't get one
I absolutely love this place!! Excellent customer service every time I go there or call and place an order! Alexis--an employee there--is BEYOND helpful and is a breath of fresh air! Employees at this location is the epitome of what exemplary customer service should be! Kudos to you guys!! Keep up the great work; it isn't going unnoticed!
Edible Arrangements is a US Florist based in Jackson, Tennessee. Edible Arrangements is located at 1148 Vann Dr, Jackson, TN 38305, USA.
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