I was treated with kindness and consideration and taken to and from a hotel after my truck would not start. However, it cost me $1,385.66 to diagnose and replace a fuel pump assembly in my 1999 GMC Sierra 1500 pick up. A $400.00 fuel pump cost me $795.61 while labor for three hours cost $418.00.
are going to charge out the ass...My husband took our Benz there for an oil change and a bulb to b put in the clueless technician said he couldn't put a bulb in becuz of another issue but we were charge almost 300.00 for basically an oil change then the messed up thing about it was when I came to pick up the car those COWARDS was talking about my husband being pissed off n I was listening when I got through given John n whoever his side kick was a piece my mind,while both of them look like a deer in headlights,I left n best believe this is 1 of many issues LUXURY AUTO SUCKS THEIR PROFESSIONALISM N THEIR INCOMPETENT TECHNICIANS!!!! I wouldnt take a pinto to luxury auto nothing about the name holds up in my opinion!!!
I heartily and strongly recommend Luxury Auto Service.
I want to take a minute to thank everyone, especially Mark at LAS for the recent help given my son on his 08 Dodge Avenger. He recently relocated to Jackson from Decatur Illinois to work for the Jackson Generals. He had a check engine light flashing and called me to see what he should do. I had him call AAA and they towed the car to LAS and quickly diagnosed the problem and fixed it in a couple of days. Not being familiar with the area I was over whelmed by the help and communication provided by Mark and the staff. If there are problems in the future, there is no place else I would take it. Thank you again. Barry Goodman.
I am deeply indebted to Luxury Auto Service. Our car started to experience transmission trouble, as my daughter and myself traveled from Raleigh, NC to Dallas, TX. After reviewing our repair options in Jackson, and checking with AAA-approved vendors, we were encouraged by the positive reviews on Google for Luxury Auto Service. We drove to their location to meet them at their 7:30 AM start time. John, the fellow who greeted us, took time to understand the problem and what it could mean for our options. They then reviewed the car as we waited in their well-provided customer lounge (yes, with Wi-Fi)
I don't give them a 1 this place has the worst technicians i have ever seen but u best believe u
I was driving from Memphis when my check engine icon lit up. As a driver visiting the area I was quite concerned. It was closing time what should I do? I was given the number for Luxury Auto Service. They volunteered to come to me even though it was past closing. They checked the computer and assured me that my car was safe to drive. When I returned home I took the car to my local dealership and was told that my roadside service was diagnosed correctly. The staff was efficient and courteous. Luxury Auto is great!
One of their top mechanics spent time carefully examining the transmission and driving the car. It was their assessment that we need a transmission specialist to help us, which is where the car is now. Their assessment fee was shockingly inexpensive.
Jackson Auto Repair is a US Car Repair based in Jackson, Tennessee. Jackson Auto Repair is located at 233 State St, Jackson, TN 38301, USA.
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