Good service, good amenities, good prices. BUT!!! My first time getting gel French tip nails here was AWFUL! I've had gel nails before and they never were painful or even uncomfortable feeling afterwards.... but about an hour after I got them done, they started to ache and hurt SO BAD! I'm a waitress and I can't even do my job! They're in so much pain and would not recommend going here for acrylics or gel nails. But the pedicures are nice.
This place was highly recommended over Polished salon and it was a mistake giving them a chance. I'd rather wait two hours to get mediocre service at Polished than make an appointment and wait thirty minutes after the appointment time to receive service and be passed around like a basketball. I was cut and the cut was untreated, just a "sorry" and continued working. The shape/cut down was okay but the technician chipped the nail and left it. Then I was sent to another room to get the polish, I waited as long as I could and let them know I had to leave. The woman was apparently frustrated and overwhelmed and did not understand I needed to leave to go back to work. I asked if I could pay for my fill in and tried to explain that one of my nails was damaged in the shaping process but she would not hear me out. She was more concerned about getting any extra dollar she could from me. I know quality service costs and I'm more than willing to pay, but I did not receive quality anything. Just because your establishment is busy does not mean your customer service declines. I am highly disappointed in VIP Nails & Spa. My experience was so bad, unfortunately, I will not return to give them another chance to provide a better review.
I absolutely love going to Tracey. VIP Nails has very good and fast service. Nails always look amazing.
This lady rips people off. Trys to cheat when and where she can. Don't trust her. My friend went in to try and get a job there. She was asked to work on a few customers to see if she knew what she was doing. After my friend worked all day, worked on so many customers she said she lost count, and work on all those customers with no pay on top of that. The lady didn't even let her keep the 15$ in tips. DON'T TRUST THIS PLACE.
Talented nail artist, no wait time, offered wine, soda and water! Beautiful shop
Vip Nail Spa is a US Hair Care Studio based in Jackson, Tennessee. Vip Nail Spa is located at 2156 N Highland Ave, Jackson, TN 38305, USA.
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